[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.3-s.cz\/vyhovuji-sluzby-vasim-predstavam\/#Article","mainEntityOfPage":"https:\/\/www.3-s.cz\/vyhovuji-sluzby-vasim-predstavam\/","headline":"VYHOVUJ\u00cd SLU\u017dBY VA\u0160IM P\u0158EDSTAV\u00c1M?","name":"VYHOVUJ\u00cd SLU\u017dBY VA\u0160IM P\u0158EDSTAV\u00c1M?","description":"Z\u0159ejm\u011b odpov\u00edd\u00e1te, jak kter\u00e1\u2026! Na\u0161li jste u\u017e, aspo\u0148 jednu slu\u017ebu, kter\u00e1 v\u00e1s nadchla a do kter\u00e9 jste se zamilovali? Proto\u017ee...","datePublished":"2025-02-23","dateModified":"2023-04-30","author":{"@type":"Person","@id":"https:\/\/www.3-s.cz\/author\/#Person","name":"","url":"https:\/\/www.3-s.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/0dc285cbe86eecc8073f119fcb2e2c7032b51533f5bb47611c7d4a598558b8b7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0dc285cbe86eecc8073f119fcb2e2c7032b51533f5bb47611c7d4a598558b8b7?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"3-s.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.3-s.cz\/wp-content\/uploads\/img_a297489_w2124_t1507913014.jpg","url":"https:\/\/www.3-s.cz\/wp-content\/uploads\/img_a297489_w2124_t1507913014.jpg","height":0,"width":0},"url":"https:\/\/www.3-s.cz\/vyhovuji-sluzby-vasim-predstavam\/","wordCount":439,"articleBody":"Z\u0159ejm\u011b odpov\u00edd\u00e1te, jak kter\u00e1\u2026! Na\u0161li jste u\u017e, aspo\u0148 jednu slu\u017ebu, kter\u00e1 v\u00e1s nadchla a do kter\u00e9 jste se zamilovali? Proto\u017ee poskytovatel\u00e9 slu\u017eeb by nem\u011bli produkovat pouze to, co trh pot\u0159ebuje a chce, ale m\u011bli by vytv\u00e1\u0159et n\u011bco, co si klient zamiluje\u201c (Harry Beckwith).  N\u00e1\u0161 ka\u017edodenn\u00ed \u017eivot tvo\u0159\u00ed obrovsk\u00e9 mno\u017estv\u00ed slu\u017eeb: Stravovac\u00ed (trhy, prodejny potravin, restaurace rychl\u00e9ho ob\u010derstven\u00ed), vzd\u011bl\u00e1vac\u00ed (\u0161koly, informa\u010dn\u00ed centra, vzd\u011bl\u00e1vac\u00ed st\u0159ediska, knihovny), pro voln\u00fd \u010das (divadla, kina, fitness, sportovi\u0161t\u011b, cestovn\u00ed kancel\u00e1\u0159e), v dom\u00e1cnosti (svoz odpad\u016f, opravny, vod\u00e1rny), zdravotnick\u00e1 za\u0159\u00edzen\u00ed, poji\u0161\u0165ovnick\u00fd syst\u00e9m, banky, policie, hasi\u010di, ve\u0159ejn\u00e1 doprava, z\u00e1silkov\u00e9 slu\u017eby, dodavatel\u00e9 energi\u00ed, internet, televize, rozhlas, telefonn\u00ed oper\u00e1to\u0159i. Sou\u010dasnost charakterizuj\u00ed n\u00e1ro\u010dn\u00ed z\u00e1kazn\u00edci. Maj\u00ed v rukou des\u00edtky mo\u017en\u00fdch informa\u010dn\u00edch kan\u00e1l\u016f, kde srovn\u00e1vaj\u00ed nab\u00eddky, ceny (BezRealitky.cz, Heur\u00e9ka.cz aj.), srovn\u00e1vaj\u00ed se slu\u017eby (Zn\u00e1m\u00fdL\u00e9ka\u0159.cz, Nej\u0158emesln\u00edci.cz), jejich recenze a ihned je mo\u017enost sd\u00edlet se s ostatn\u00edmi a ovlivnit tak jejich rozhodov\u00e1n\u00ed k n\u00e1kupu. D\u00e1le jsou dnes slu\u017eby poskytov\u00e1ny p\u0159es podstatn\u011b v\u00edce m\u00edst, ne\u017e d\u0159\u00edve:blogy, Linkedin, Google+, Twitter, Facebook, webin\u00e1\u0159e, e-shopy, po\u0161tou, p\u0159\u00edm\u00fd prodej, videa, TV, rozhlas, tisk, bro\u017eury.  V \u010cR, podle pr\u016fzkum\u016f, nejv\u00edce \u0161patn\u00fdmi slu\u017ebami ztr\u00e1c\u00ed prodejci zbo\u017e\u00ed, finan\u010dn\u00ed instituce, oper\u00e1to\u0159i a lete\u010dt\u00ed p\u0159epravci. Celkov\u011b se ale slu\u017eby v \u010cesku vylep\u0161uj\u00ed, k tomu jim slou\u017e\u00ed i metoda Feedbando, kter\u00e1 podnik\u016fm, nap\u0159\u00ed\u010d obory, poskytuje z\u00e1kaznickou zp\u011btnou vazbu k produkt\u016fm nebo slu\u017eb\u00e1m. Z\u00e1kazn\u00edci tuto zp\u011btnou vazbu d\u00e1vaj\u00ed ve chv\u00edli, kdy maj\u00ed \u010derstvou zku\u0161enost a jsou ochotni se o ni pod\u011blit.(pomoc\u00ed SMS, QR k\u00f3du, dotazn\u00edk\u016f, webov\u00fdch formul\u00e1\u0159\u016f). Je to ur\u010dit\u011b \u00fa\u010dinn\u011bj\u0161\u00ed metoda ke zkvalitn\u011bn\u00ed konkr\u00e9tn\u00edch slu\u017eeb, ne\u017e ve\u0159ejn\u00e9 st\u00ed\u017enosti. V\u00fdsledky se vyhodnocuj\u00ed, co firma d\u011bl\u00e1 dob\u0159e a co naopak z\u00e1kazn\u00edk\u016fm vad\u00ed. Tak se m\u016f\u017ee sjednat okam\u017eit\u00e1 n\u00e1prava a zvy\u0161uje se t\u00edm loajalita z\u00e1kazn\u00edk\u016f. Tuto slu\u017ebu vyu\u017e\u00edv\u00e1 ji\u017e mnoho firem, mezi mnoh\u00fdmi nap\u0159. Mall.cz, Google, N\u00e1rodn\u00ed divadlo Brno atd. V\u011b\u0159me, \u017ee se \u00farove\u0148 slu\u017eeb bude i nad\u00e1le zlep\u0161ovat a postupn\u011b vymiz\u00ed nap\u0159. nesmysln\u00e9 poplatky, protivn\u00e1 obsluha, nekompetentn\u00ed prodejci\u2026atd.!                                                                                                                                                                                                                                                                                                                                                                                         3.7\/5 - (9 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"VYHOVUJ\u00cd SLU\u017dBY VA\u0160IM P\u0158EDSTAV\u00c1M?","item":"https:\/\/www.3-s.cz\/vyhovuji-sluzby-vasim-predstavam\/#breadcrumbitem"}]}]